Service Uptime Guarantee in Hosting
If you buy a hosting plan from our company, we guarantee that your websites will be up and running no less than 99.9% of the time. We have practically eliminated the hosting server downtime by using a state-of-the-art cloud hosting platform in which separate clusters of servers handle each individual aspect of the overall service - files, databases, e-mails, and so forth. In this way, should there be an issue with a web server, the other machines part of the cluster shall simply take over and your sites won't be affected whatsoever. To avoid any infrastructure difficulties, we additionally have diesel backup generators and a few independent Internet providers. Competent administrators keep track of the web servers 24/7 to tackle any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
When you use semi-dedicated server plans, you are going to reap the benefits of a 99.9% service uptime and you can now just forget about any problems you may have experienced with other companies. In comparison with the majority of hosting companies, we do not run everything on one hosting server. Instead, each and every part of the hosting service, including the file storage, e-mail messages, databases, CP, statistics, and so forth., has its own clusters of web servers. If one web server fails, the others will take over, so your websites will never be affected. In addition we use a cutting edge load-balancing platform which guarantees the optimal performance of both our web servers and the internet sites accommodated on them. A number of independent Internet providers and diesel-powered generators are our backup in case there is an infrastructural problem, while a group of expert administrators, that is available 24/7, keeps track of the system in case of software difficulties. Through our Linux semi-dedicated hosting service, your internet sites will be up and running no matter what.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages come with a 99.9% uptime guarantee. The stability and availability of the service is ensured by several Internet providers and diesel-powered backup generators. We also employ new hardware for the physical hosting servers in which the VPS accounts are set up to avoid any possibility of hardware failure and each and every part has been tested carefully. The security of your info is ensured through enterprise-level hard disks working in RAID and the uptime warranty time includes all routine maintenance procedures, so your web sites will be operating practically without any disruptions. Our skilled administrators will resolve promptly any software issue that may appear, so even if there is a problem with a different VPS server account on the physical server, your VPS will not be affected. The web server uptime is listed on our site and not hidden in our Terms of Service simply because we can keep our promise and provide an exceedingly reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we can't control what you do with your dedicated server, what offline software and / or script-driven applications you install on it or how frequently you reboot it, we can make certain that it'll be accessible a minimum of 99.9% of the time. Your server is going to be situated in our state-of-the-art facility in the town center of Chicago and its uptime and accessibility will be ensured by powerful diesel backup generators and several Internet providers, so no outages or other infrastructural issues shall affect the proper functioning of your websites at any time. Our expert group of system admins will make sure that if your server stops for some reason, it's going to be restarted quickly. In order to avoid any probability of failures, we are going to give you a server with new and thoroughly tested hardware components to make sure that your sites are working no matter what.