Help and support Channels

  • Video Tutorials
  • Video Guides

  • Our how to video tutorials will help you with any duty in the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • We deliver an easy–to–use Frequently Answered Questions section where there are plenty of solutions to the most frequently asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our customer support is online day and night to reply to your tech requests. Expect a solution within max 60 mins after you have completed your ticket.

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Forms of Help and Support

  • Shared Hosting Support
  • Hosting Assistance

  • If you have difficulties utilizing our Linux hosting services or demand more resources for your websites, just let us know and we’ll give you the best information.

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  • VPS Hosting Support
  • VPS Servers Assistance

  • Assuming that you encounter troubles utilizing your SolusVM administration interface, or with any of the free web applications the VPS arrives pre–configured with, let us know.

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  • Dedicated Hosting Support
  • Dedicated Servers Help & Support

  • We’ll be present 24 hours to aid you with any given server supervision procedure or to help you modify the current setup of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user friendly and simple to operate. However, if, at any time, you require help, you'll be able to depend on our 24/7 tech support service.
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