Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance team is qualified to very quickly attend to all Linux hosting users’ questions and advise requests. Via our ticketing system, you are able to submit your issue and a support team fellow member will likely get back to you in only max 1 hour. In actual fact, practice indicates that the ordinary response time frame is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is provided by a crew of competent consultants who’re ready to reply to your query quickly. You are able to get hold of the tech support team team by launching a help support ticket from your Web Hosting Control Panel or by submitting us an email. On business days, you may as well contact us on the telephone or use the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • BudCyber has integrated an extensive knowledge base into the Control Panel so as to get important step by step directions whenever you want. Each part of the Control Panel features its own contextual guide area displaying a list of how–to articles. We have also made video clips to offer you a far better visual representation of the simplest way to conduct any given activity.