Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You can find nearly all the answers to your questions in the intuitive Help section incorporated into your Web Hosting Control Panel. It features an elaborate database with frequently asked questions and detailed how–to articles compiled by our knowledgeable tech support team.

  • Top quality support service
  • Tutorial Videos

  • We have compiled a collection of step–by–step video tutorials that visually demonstrate how to deal with a typical problem related to your Linux hosting account. You will find the video lessons in the Help section.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • We back up all our semi–dedicated servers with a 24/7 help desk service and a sixty–minute support ticket response time guarantee. Our proficient support engineers will be available 24 hours a day to reply to your queries and to settle any issue that you may possibly face. Simply submit a help request from the Help section and we’ll respond quicker than you can say Jack Robinson.