Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Answer Guarantee

  • Our group of technicians will try their best to answer to your support requests in approximately 1 hour. If, however, the trouble you have stumbled upon demands the assistance of the Administrators’ =Team,= we will address the ticket to the person on duty and will submit a note to notify you.

  • Top quality support service

  • Professional Client Help And Support Service

  • We deliver 24x7x365 customer assistance by using a ultra–fast ticketing program incorporated into your Control Panel. You’re able to e mail us all the time about any of the applications that come installed in advance on your virtual server, such as the chosen OS, the server admin panel and our in–house designed Web Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each section of the Web Hosting Control Panel that is available at zero cost with your VPS provides you with an integrated articles base. You will find a selection of extensive how–to content articles and a choice of step by step video guides that show all the basic web site control tasks. You can access them by clicking the Help or Video keys in the top right part of each Control Panel section.