A 99.9% Server Uptime
The principal advantage of constructing your very own hosting platform is that you do not have to worry about compatibility – you set up a given set of software apps in such a way so as to be compatible with a particular set of hardware parts. The outcome is something far more steady and dependable, as there are less possible risks of failure. We’ve set up our cloud hosting platform using time–proven hardware components plus a seriously tweaked version of SELinux in an attempt to create an extremely secure environment for your own personal sites.
That is why, with all our Linux hosting plans we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
If you’d like to deliver a top–class web hosting service, you can hardly rely on the default network configuration in a datacenter. We’ve built our own custom internal network in an effort to ensure the very best connection speed with the rest of the world.
And because of this, regardless of which data center facilities you choose: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you’re unhappy with our web hosting services, or if you think that they are inadequate, or if you decide that you need to have a Linux VPS web hosting service rather than a cloud hosting plan – you will get a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain complete control of your domain names even if you terminate your hosting account with us.
24/7 Technical Support
If you’ve ever been forced to wait for hours to receive an answer, you’re probably aware of how exasperating this can be, particularly if your web site is at stake. Because of this, our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be here for you and they will answer you within 60 minutes. And the best part is that their average support ticket response time is under 20 minutes!