Website Migration
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Q: Why should I move my site? What does website migration consist of?
A: The website migration service that our company is offering is free of charge (within a certain limit). We will migrate your web site(s) to our high–performance cloud hosting platform without you having to do anything. We know from personal experience that swapping web hosting providers can result in lost information and unwanted downtime. That is the reason why we will do all that for you for free!We have highly capable administrators whose principal job is to make certain that your website works exactly as it did on your former hosting platform. Our administrators are well–versed in migrating custom–built web sites, as well as web sites that are based on famous apps such as Joomla™ and WordPress.
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Q: How long will the web site migration procedure take?
A: While we cannot give you a precise ETA, since there are many factors, among them the physical size of the files and databases, the physical location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will try our very best to transfer your site within 48 hours, and in some cases – within 24 hours (when the content is not very large).
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Q: Do you need anything from me before you begin transferring my site?
A: We don’t gather any private info. We will require, however, the login info for your present web hosting account as well as the name of the website that you would like to transfer.
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Q: The login info for my hosting account is sensitive. How can I trust you?
A: User privacy is truly one of our prime concerns – that is why, both our payment transaction page and our Control Panel login page are protected with enterprise–level SSL certificates. We use safety measures, which include, but are not limited to: physical, digital and managerial methods to secure the information that we receive on the web. And we’ve also got a detailed and rigid Privacy Policy, which describes the types of information that we gather.
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Q: What about downtime? Will my website be unavailable?
A: Your site will continue to work exactly like it did before with your former hosting provider. Once we have finished the migration, your website will be configured to work on our system and we will alert you to preview it. If everything is functioning correctly, all you will need to do is edit the name server records for your domain. Your web site will be transferred to us with no downtime whatsoever.
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Q: Will my current hosting provider need to provide any info/help?
A: No. We will never touch base with your web hosting provider about anything. They won’t be aware of the web site transfer either.
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Q: Which web hosting providers can you migrate data from?
A: Yup. We support all standard Linux–driven web hosting platforms. We don’t support Windows–powered hosting platforms, as we don’t offer Windows hosting services ourselves.Furthermore, we don’t support proprietary site creation and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.